Managed service
We run it for you
We handle set-up, verification, templates and the message calendar, and your team keeps the conversations.
- Business account and verification
- Template writing and approval
- Campaign calendar and reporting
WhatsApp marketing
The channel your customers actually answer.
Bookings, updates, reminders and offers in the app people check all day, with conversations your team can pick up and reply to.
Email gets opened later. WhatsApp gets read now.
That immediacy is the opportunity and the risk. Used well it feels like service; used carelessly it feels like intrusion, and people block you.
Self-serve platform
You run it on Yavun
Send, automate and reply from the same inbox where you run email and SMS, with your whole team working from one view.
- Templates and broadcasts
- Automated journeys and reminders
- Shared inbox and reporting
1Conversations
A reply, not a dead end.
When someone answers your message, it lands in a shared inbox where your team can pick it up, with the whole history beside it.
- One inbox for the whole team
- Conversation history and notes
- Hand off without losing context
Illustration · sample business
2Updates
The messages people are glad to get.
Order confirmations, booking reminders and delivery updates: the practical messages that reduce calls and no-shows.
- Order and booking confirmations
- Day-before and same-day reminders
- Changes that reach everyone at once
Illustration · sample business
3Campaigns
Offers that land, to people who asked for them.
Send to a segment rather than everyone, so each message is relevant enough to be welcome.
- Segments built from your own data
- Approved templates with buttons
- Reporting on what people did next
Illustration · sample business
How WhatsApp works
The rules are strict, and that's why it works.
WhatsApp protects its users hard. Businesses that respect that keep a channel people trust; businesses that don't get blocked and reported. Here's what the rules actually mean for you.
People have to opt in
You can only message someone who has agreed to hear from you. We help you collect that consent properly and keep a record of it.
Business-initiated messages use approved templates
Anything you send first has to follow a template WhatsApp has approved. We write them and take them through approval.
Replies open a 24-hour window
Once someone messages you, your team can reply freely for 24 hours. After that, you're back to templates.
WhatsApp charges per conversation
Meta bills by conversation rather than by message, and rates vary by country and message type. We'll walk you through what your mix is likely to cost.
Everything WhatsApp can do for your business.
First opt-in to the conversation your team finishes.
Send
- Message templatesPre-approved messages for updates, reminders and offers.
- Rich mediaImages, PDFs, catalogs and location in the message.
- Buttons and listsQuick replies and menu options people can tap.
- BroadcastsOne message to a segment, not a blast to everyone.
Automate
- Automated journeysWelcome, follow-up and win-back sequences.
- Order and booking notificationsTriggered by what happens in your own systems.
- RemindersTimely nudges before appointments, bookings and events.
- Auto-repliesInstant answers to the questions you get most.
Converse
- Shared team inboxEvery conversation in one place your team can work from.
- Assignment and notesHand a conversation over with its context intact.
- Contact profilesWho they are and what they've asked before.
Operate
- Opt-in managementConsent captured and respected across channels.
- ReportingDelivery, replies and what happened after.
- Account and verificationBusiness account set-up and the green tick process.
- API and integrationsConnect your own systems, or send through our API.
From set-up to the first real conversation.
01
Set up
Business account, verification and number.
02
Prepare
Opt-in, templates and approval.
03
Launch
First journeys and campaigns, live.
04
Improve
Learn from replies and refine what you send.
Questions, answered.
Can we use our existing business number?
Usually, yes, though a number already registered to the WhatsApp consumer app has to be migrated first. We'll check yours before anything changes.
What counts as opt-in?
A clear agreement to receive WhatsApp messages from you: a checkbox at checkout, a form, a reply to a request. It has to be specific, and we keep the record.
Can we send promotional offers?
Yes, to people who opted in, using templates WhatsApp has approved. Marketing templates face more scrutiny than service ones, which is why we write them carefully.
How much does WhatsApp cost?
Meta charges per conversation, and the rate depends on the country and whether the conversation is marketing, utility or service. We'll estimate your mix before you commit.
Who answers when someone replies?
Your team, from a shared inbox, or ours on a managed plan. Either way a person reads and answers; we don't leave customers talking to a wall.
Do you guarantee results?
No honest agency can. We set clear goals, measure what matters and report openly on what's working.
WhatsApp works best alongside the rest.
Start a conversation your customers will actually answer.
Tell us how people reach you today. We'll show you where WhatsApp fits, and where it doesn't.