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Yavun

SMS marketing

For the message that can't wait.

Reminders, confirmations and time-sensitive updates that reach people in seconds, on a phone that doesn't need an app or a data connection.

Everything arrives. That's the point, and the problem.

A text interrupts. Used for the appointment nobody should miss, that's a service. Used for a third offer this week, it's the reason people reply STOP.

Use it for the right job.

SMS is the most intrusive channel you have. That makes it excellent for a short list of things and wrong for everything else.

SMS is right for

  • Appointment and booking reminders
  • Delivery and collection updates
  • One-time codes and confirmations
  • Urgent changes: a time, a venue, a cancellation
  • Short, genuinely time-limited offers

Use another channel for

  • Newsletters and long updates - that's email
  • Rich catalogues and two-way sales chats - that's WhatsApp
  • Browsing and discovery - that's social
  • Anything that can wait until tomorrow

Managed service

We run it for you

We handle registration, consent, message writing and scheduling, and keep your sending inside the rules.

  • Number and sender registration
  • Consent capture and records
  • Message calendar and reporting
Talk to a strategist

Self-serve platform

You run it on Yavun

Send, schedule and automate SMS from the same place as your email and WhatsApp, with one contact list behind all of it.

  • Scheduling and automation
  • Segments shared across channels
  • Opt-outs honored everywhere
Explore the platform

1Reminders

The message that saves the appointment.

A short text the day before, with an easy way to change plans, so fewer slots go empty and fewer people arrive at the wrong time.

  • Day-before and same-day reminders
  • Reschedule or cancel in a reply
  • Sent in the customer's own time zone

Illustration · sample business

2Confirmations

Proof that something happened.

Order confirmations, delivery windows and one-time codes: the messages people go looking for when they need them.

  • Order and booking confirmations
  • Delivery and collection updates
  • One-time codes and alerts

Illustration · sample business

3Offers

Short, timely, and only to people who asked.

A campaign goes to a segment that opted in, with the opt-out in the message and the cost visible before you send.

  • Segments from your own data
  • Opt-out in every message
  • Cost and reach shown before sending

Illustration · sample business

How SMS is regulated

The rules exist because texting is personal.

SMS is governed by regulators and by the carriers themselves. Get it wrong and messages are filtered, numbers are blocked, and in some countries there are fines. Here's what it means in practice.

  1. Consent has to be explicit

    Someone must clearly agree to receive texts from you, for the kind of message you plan to send. A checkbox buried in terms is not enough, and we keep the record of each one.

  2. Every message says who it's from

    Recipients should know instantly who is texting them. Marketing messages also carry a clear way to stop.

  3. STOP means stop, immediately

    Opt-out keywords are honoured the moment they arrive, and the opt-out carries across your other channels too.

  4. Timing and registration matter

    Many countries restrict marketing texts to daytime hours, and in the US business numbers must be registered through 10DLC before carriers will deliver reliably. We handle the registration.

What SMS gives you.

From the first consent to the reply that comes back.

Send

  • Message composerCharacter count and segment count as you type.
  • Trackable linksShort links that fit, and show what was clicked.
  • SegmentsSend to a slice of your list, not all of it.
  • SchedulingSend at the right local hour, not yours.

Automate

  • Automated journeysTriggered by what happens in your own systems.
  • RemindersBefore appointments, bookings and renewals.
  • Alerts and updatesStatus changes people need straight away.
  • One-time codesVerification and confirmation messages.

Respond

  • Inbound repliesAnswers come back to a place your team can see.
  • Opt-out handlingSTOP honoured instantly, and across channels.
  • ReportingDelivered, failed, clicked and opted out.

Operate

  • Number registration10DLC, short codes and sender IDs, arranged.
  • International sendingCountry rules differ; we send to each correctly.
  • Cost visibilitySee what a send costs before it goes.
  • API and integrationsTrigger messages from your own product.

Registration to the first send.

  1. 01

    Register

    Numbers, sender IDs and carrier approval.

  2. 02

    Collect

    Consent captured properly and recorded.

  3. 03

    Send

    Reminders and updates first, offers later.

  4. 04

    Refine

    Watch replies and opt-outs, and adjust.

Questions, answered.

Do we need to register our number?

In the US, yes: business messaging goes through 10DLC registration, and unregistered traffic gets filtered. Other countries use sender IDs or short codes. We arrange whichever applies.

What counts as consent for SMS?

A clear, specific agreement to receive texts from you, given by the person themselves. Buying a list is never consent, and we won't send to one.

How much does SMS cost?

Carriers charge per message, and the rate depends on the country and the message length. Longer messages split into several. We'll estimate your mix before you commit.

What happens when someone replies?

Replies come back to your team rather than disappearing. STOP and similar keywords opt the person out straight away, everywhere.

Should we use SMS instead of WhatsApp?

Usually alongside it. SMS needs no app and no data, which makes it the dependable choice for urgent messages; WhatsApp is better for conversations and richer content.

Do you guarantee results?

No honest agency can. We set clear goals, measure what matters and report openly on what's working.

Say the important thing, at the right moment.

Tell us what your customers need to know and when. We'll show you where a text earns its place.