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Yavun

Restaurants & hospitality

More orders. More reservations. More reasons to come back.

We help more people find your restaurant, book or order with you, and keep coming back, using WhatsApp, email and social media together.

Let's grow your restaurantSee how it works

Your food brings people back. Is your marketing giving them a reason to?

Every restaurant needs the same few things to grow. Most are juggling them across too many tools.

  1. 01Get discovered

    Show up where hungry people are looking: social feeds, search and word of mouth.

  2. 02Fill quiet nights

    Reach the right guests with the right offer when tables are empty.

  3. 03Grow direct orders

    Make it easy to order and book with you directly.

  4. 04Confirm every order and booking

    Clear, instant messages that guests can rely on.

  5. 05Bring guests back

    Stay in touch after the visit with birthdays, rewards and news.

  6. 06Hear from your guests

    Collect feedback and reviews while the meal is fresh in their mind.

360° omnichannel

360° around every guest.

One connected plan covers the whole guest journey, with each channel doing the job it does best.

  • Social
  • WhatsApp
  • Transactional email
  • Email
  • SMS
  1. 1. DiscoverSpecials and stories on social
  2. 2. Book or orderBookings and orders over WhatsApp
  3. 3. ConfirmInstant order and booking emails
  4. 4. VisitTimely reminders on the day
  5. 5. Follow upThank-yous and feedback requests
  6. 6. ReturnRewards, birthdays and new menus

The full customer journey

One journey. Everyone wins.

Here's what each stage looks like for your guests, your team, you as the owner, and what Yavun runs behind the scenes.

  1. 1Discover

    Your guest
    Sees your weekend brunch post and saves it for Saturday.
    Your staff
    Shares a photo of today's special in seconds.
    You, the owner
    Sees which posts bring people through the door.
    Yavun
    Plans and schedules your social content calendar.

  2. 2Book or order

    Your guest
    Books a table or places an order on WhatsApp in a minute.
    Your staff
    Sees the booking without stopping to answer the phone.
    You, the owner
    Fewer missed calls and lost bookings at busy times.
    Yavun
    Runs WhatsApp booking and order conversations.

  3. 3Confirm

    Your guest
    Gets an instant confirmation they can rely on.
    Your staff
    Knows covers and orders before service starts.
    You, the owner
    Every booking and order is on record.
    Yavun
    Sends order and booking confirmation emails.

  4. 4Visit

    Your guest
    Gets a friendly reminder on the day, with an easy way to change plans.
    Your staff
    Prepares for the guests who are actually coming.
    You, the owner
    Helps reduce no-shows and empty tables.
    Yavun
    Sends day-of reminders on WhatsApp or SMS.

  5. 5Follow up

    Your guest
    Receives a thank-you and a quick feedback request.
    Your staff
    Hears what guests loved, and what to fix.
    You, the owner
    Spots issues early and gathers more reviews.
    Yavun
    Sends thank-you and feedback emails.

  6. 6Return

    Your guest
    Gets a birthday treat or a 'we miss you' offer.
    Your staff
    Welcomes back familiar faces.
    You, the owner
    Builds repeat visits and loyal regulars.
    Yavun
    Runs birthday, loyalty and win-back campaigns.

WhatsApp

Be where your guests already chat.

Take bookings, confirm orders, send reminders and share offers in the app your guests open every day, with two-way conversations your team can answer.

  • Reservations and order updates
  • Reminders and special offers
  • Two-way conversations with guests
Explore whatsapp marketing

Illustration · sample restaurant

Marketing + transactional email

From the receipt to the return visit.

Order and booking confirmations that arrive when guests expect them, plus newsletters, birthday offers and win-back emails that bring them back.

  • Order and reservation confirmations
  • Newsletters and seasonal menus
  • Birthday and win-back campaigns
Explore email marketing

Illustration · sample restaurant

Social media

Be found. Be craved.

Planned posts for new dishes, specials and events, so the right people see your restaurant before they decide where to eat.

  • Content calendar for dishes and events
  • Specials and limited-time offers
  • Posts that point to booking and ordering
Explore social media marketing

Illustration · sample restaurant

Customer stories

Restaurants we work with.

Two very different kitchens, one connected approach.

Indian restaurant

Raagini Indian Bistro

Andover, Massachusetts, USA

North Indian curries, tandoori grills and South Indian dosas, with online ordering, table reservations, a lunch buffet and catering for celebrations.

What Yavun runs

  • WhatsAppBookings, updates and offers
  • Marketing emailNewsletters and promotions
  • Transactional emailOrder and booking confirmations
  • Social mediaDishes, specials and events
Visit Raagini(opens in a new tab)

Hotel café and restaurant

Kaffeeno

Xenious, Amritsar, India

A café and restaurant at Xenious in Amritsar, serving breakfast, kebabs and chef's specials, with online ordering for guests.

What Yavun runs

  • WhatsAppOrders, updates and offers
  • Marketing emailMenus and promotions
  • Transactional emailOrder confirmations
  • Social mediaSpecials and new dishes
Visit Kaffeeno(opens in a new tab)

Client details are taken from each business's own website. Results will be shared once verified.

One industry. Many ways to grow.

  • Independent restaurants
  • Cafés
  • Hotel restaurants
  • Multi-location groups
  • Delivery & takeout
  • Catering

Questions, answered.

Do you work with our existing ordering or booking system?

Often, yes. Tell us what you use and we'll explain how we can connect to it or work alongside it.

Can you send order and booking confirmations?

Yes. Transactional emails can confirm orders and reservations alongside your marketing messages.

How do you use WhatsApp?

For bookings, order updates, reminders and offers, with conversations your team can answer. We only message guests who have opted in.

Can you help single locations and groups?

Yes. We plan around how your restaurant works, whether it's one café or several locations.

Can you guarantee more covers or orders?

No honest agency can. We set clear goals, measure what matters and report openly on what's working.

Your next regular customer might be one great experience away.

Let's grow your restaurantExplore our services