Privacy Policy

When you visit yavun.com, we may collect basic visit information such as your IP address, browser type, referring URL and the pages you view. This is collected through standard server logs and, where applicable, analytics tools.

When you submit our contact form or request a consultation, we collect your name, email address, phone number, business name and the message you send us. We use this to respond to your enquiry and, with your consent, to send you updates about our services.

If you become a client, we collect the information needed to deliver and manage your marketing programmes - including billing information, campaign briefs and performance data.

• Respond to enquiries and deliver the services you engage us for.
• Set up and manage your marketing campaigns across email, WhatsApp, SMS and social media.
• Send you service updates, reports and recommendations relevant to your account.
• Improve our website and service quality through research and analysis.
• Process invoices and help prevent fraud.
• Send you marketing content about Yavun only where you have opted in. You can opt out at any time using the unsubscribe link in those messages.

We rely on legitimate interest to process enquiry data for follow-up, and on contract to process data necessary to deliver your campaigns. Where we rely on consent, you may withdraw it at any time.

As a managed marketing service, Yavun sends communications on behalf of clients to their customers and prospects. Clients provide us with contact lists for this purpose. This contact data may include:

• Names, email addresses and phone numbers.
• Audience segments, tags and contact attributes.
• Campaign activity, delivery events and engagement data.
• Unsubscribe, opt-out and suppression status.

Our clients are responsible for ensuring that contact data shared with us has been collected lawfully and that they hold the required consent or other lawful basis to contact those individuals. Yavun processes this data as a data processor acting on our clients' instructions, and does not use it for any purpose beyond delivering the agreed campaign work.

We honour all opt-outs and unsubscribes immediately and return or delete contact data at the end of the engagement on request.

We do not sell your personal information. We share it only in the following circumstances:

• Service providers. We use trusted third-party tools to deliver email, WhatsApp, SMS and social media campaigns - for example, email sending infrastructure, CRM software and analytics platforms. These providers process data only on our instructions and are bound by confidentiality obligations.
• Channel platforms. Sending messages through WhatsApp, SMS and email necessarily passes data to the relevant platform or carrier (Meta, your SMS gateway provider, your email service provider). Their own privacy policies govern that processing.
• Legal requirements. We may disclose information if required to do so by law or to protect the rights, property or safety of Yavun, our clients or the public.
• Business transfers. If Yavun is acquired or merges with another company, your information may be transferred as part of that transaction.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Access to personal data is restricted to team members who need it to do their work, and those team members are bound by confidentiality obligations.

No method of transmission over the internet or electronic storage is completely secure. While we take the protection of your data seriously, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at yavun@webcontentor.com.

We retain personal information for as long as necessary to deliver our services and meet our legal obligations, typically no longer than three years after the end of a client engagement or after your last interaction with us.

Campaign contact data provided by clients is held only for the duration of the engagement and deleted or returned to the client within 30 days of the engagement ending, unless a longer period is required by law.

You may request deletion of your personal data at any time by contacting us at yavun@webcontentor.com.

Yavun operates from offices in the United States and India. If you are based in the UK or European Economic Area, your personal information may be transferred to and processed in these countries, which may have different data protection laws than your own.

Where we transfer personal data outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions where available. Please contact us if you would like more information about the safeguards we use.

Depending on where you are based, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Ask us to correct inaccurate or incomplete information.
• Deletion. Request that we delete your personal information, subject to legal obligations.
• Objection. Object to our processing of your information where we rely on legitimate interest.
• Restriction. Ask us to restrict processing of your information in certain circumstances.
• Portability. Receive your personal data in a structured, machine-readable format where technically feasible.
• Withdraw consent. Where we rely on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at yavun@webcontentor.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

California residents may have additional rights under the CCPA, including the right to know, the right to delete and the right to opt out of the sale of personal information. We do not sell personal information.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site and improve your experience. We use:

• Essential cookies that are necessary for the site to function.
• Analytics cookies that help us understand traffic and usage patterns, set only with your consent.

You can control cookies through your browser settings. See our Cookie Policy for full details.

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. For significant changes, we will notify active clients directly.

We encourage you to review this page periodically. Continued use of our website after an update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: