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Customer story

Zum · Student transportation · Email

How Zum reaches schools across the U.S.

Zum is reimagining the ride to school. Yavun helps them reach the people who make transportation decisions - public school districts and private schools - with email programmes planned county by county.

Zum.

Student transportation

Campaign calendar

  • Back-to-school transportationBefore the school year

    Public school districts

  • Safer, connected ridesEnrollment season

    Private schools

  • Planning for next yearBudget cycle

    District administrators

  • Introduction seriesOn launch

    New counties

Illustrative view of how campaigns are planned by audience and season.

About Zum

Zum builds a connected mobility experience for student transportation, linking people, vehicles and operations in real time so students arrive on time and ready to learn, families travel with confidence, and districts run safer, more efficient fleets.

schools served
7.5K+
schools served
U.S. states
19
U.S. states
average on-time performance
98%
average on-time performance
average parent rating, 1.7M+ reviews
4.9/5
average parent rating, 1.7M+ reviews

Figures published by Zum on ridezum.com. These describe Zum's business, not results of Yavun's work.

The challenge

Many audiences. Many calendars. One brand.

Selling school transportation means talking to very different people, at very different moments, in every county Zum serves.

  • 01

    Public and private schools decide differently

    District procurement and private-school leadership need different messages and proof.

  • 02

    Every county runs on its own calendar

    Enrollment windows, board meetings and back-to-school dates shift from place to place.

  • 03

    Timing is the message

    A great email sent after a decision window closes is a missed conversation.

The approach

How Yavun runs Zum's email programme

A repeatable system, managed end to end by the Yavun team.

  1. 1

    Segment the audience

    Public school districts, private schools and administrators each get their own list and message.

  2. 2

    Map the county calendar

    Campaigns are timed to each region's school-year moments, not a single national send.

  3. 3

    Write for each audience

    Copy that speaks to what each decision-maker cares about.

  4. 4

    Schedule and send

    Campaigns are scheduled across counties and time zones, so each lands at the right moment.

  5. 5

    Track and refine

    Opens, clicks and replies inform the next send in every segment.

Want a programme like Zum's?

Tell us who you need to reach and when. We'll show you how a county-by-county, audience-by-audience plan would work for you.